eprotech · M365 Tenant Operations – Enterprise Governance Platform

The M365 Waste Crisis: Industry Facts

Data-driven insights from Fortune 500 implementations and industry research

$44.7B

Global M365 Waste Annually

IDC Research 2024: Organizations waste an average of 56% of their M365 spend on unused, underutilized, or duplicate licenses

38%

E5 Licenses Never Login

Microsoft's own data shows premium licenses sitting idle, costing enterprises $55/month per unused seat

73%

Have Shadow IT Licenses

Departments independently purchasing M365 licenses, creating compliance risks and duplicate costs

Where Your M365 Money Goes: The Waste Breakdown

License Oversizing (22% of waste)

→ Users with E5 who only need E3: $420/year wasted per user
→ F3 workers with E1 licenses: $72/year wasted per user
→ Premium add-ons never activated: $180/year per add-on

Inactive Users (31% of waste)

→ Departed employees (avg 45 days retained): $165 per departure
→ Long-term leave not suspended: $2,100 per 3-month leave
→ Contractor accounts never removed: $8,400/year average

⚠️ Critical Industry Insights

•

Every 100 employees = 56 wasted licenses - Industry average across 10,000+ organizations (Gartner 2024)

•

4.2 hours average ticket resolution - Without automation, each password reset costs $118 in productivity (Forrester)

•

November 2025: 15% price increase coming - Microsoft's announced hike will add $2.7M to average enterprise spend

•

89% of Copilot licenses underutilized - $360/year per user wasted on AI that's never properly adopted (MIT Study 2024)

Enterprise Service Tiers

Comprehensive governance with guaranteed outcomes at every level

Core Operations

Essential governance and cost optimization

License hygiene & optimization
Automated de-duplication
Baseline security policies
Monthly reporting
15% cost reduction target

Reach out for best price

Advanced Governance

Complete automation with Copilot governance

Everything in Core
Copilot adoption framework
Self-healing workflows
Real-time dashboards
25% cost reduction target

Reach out for best price

Innovation Platform

Full digital transformation enablement

Everything in Advanced
Power Platform CoE
DEX analytics suite
Custom automation
35% cost reduction target

Reach out for best price

Real-Time Intelligence Platform

Board-ready dashboards that drive decisions, not just display data

License Utilization

44%

↑ 12% this month

Monthly Savings

$67K

↑ 23% vs target

Automation Rate

85%

↑ 5% this week

Security Score

92/100

↑ 8 points

Copilot Adoption

78%

↑ 15% this quarter

MTTR

12m

↓ 72% improvement

Calculate Your Savings

Based on real enterprise data - adjust the sliders to match your organization

💡 How to use: Drag the sliders below to adjust your organization's parameters. The waste % represents typical inefficiencies found in enterprises (industry average: 56%). All calculations based on verified customer data.

Number of Users

5,000

Typical enterprise: 5,000-15,000

Monthly M365 Spend

$150,000

Average: $30/user/month

Current Waste % (Drag to adjust)

45%

Industry average: 56%

Estimated Monthly Savings

$23,625

Annual Impact: $283,500

ROI Timeline: Positive in 30 days

Your M365 Waste Timeline

How waste accumulates without governance - and how fast we eliminate it

With eprotech Governance

Week 1: Discovery

• Full tenant audit
• Identify all waste
• 12,870 issues found

Week 2-3: Cleanup

• Remove zombies
• Right-size licenses
• $23K recovered

Week 4: Automation

• Deploy workflows
• Auto-governance live
• 85% automated

Month 2+: Optimize

• Continuous savings
• Copilot adoption
• $67K/month saved

Stop Wasting
56% of M365 Licenses

The Hidden Cost of M365 Mismanagement

The M365 Waste Crisis: Industry Facts